What you should watch out for
The attention of consumers in view of Black Friday appeals the Union of Consumer Workers of Greece of GSEE, while at the same time calling on them to be particularly careful and not to be tempted by seemingly impressive offers.
At the same time, the Union proposes the observance of five rules that ensure that consumers do not fall victim to “offers”:
To do market research and check not only the price (original and new) but also the quality of the products. They should also search the internet for the price of the product they are going to choose by code or model number, so they can be sure that the price they have found is the best.
To define their needs and plan with a list the purchases they are going to makewhich will keep up with their personal or family budget avoiding reckless spending.
To be informed of the details and terms of their transaction when purchasing products in installments. Especially for credit card purchases, always be informed of the terms and conditions of the particular purchase. In particular, they should investigate whether and to what extent interest is charged in this market, since, in this case, the cost of the purchase increases rapidly.
Specifically for that particular day but also generally for all discount periods, they must take into account that in each price reduction announcement the previous price applied by the supplier during the thirty (30) day period prior to its application is indicated price reduction. A price reduction announcement is any announcement by the merchant that it has reduced the price it charges for a product or service.
For example, the price reduction may take the form of:
- Percentage (%), e.g. “20% off”
- Of a specific amount, e.g. “10 euro discount”
Listing of new (lower) price along with listing of previous (higher) price applied. The previous value may appear in deleted form. B.C. “now 50 euros, before 100 euros” or “50 euros”.
Other advertising practices such as “buy today without paying VAT”, which informs the consumer that the price reduction is equal to the value of VAT (without implying that VAT is not collected).
Announcements such as “sale” price, “special offers” or “Black Friday deals”
We remind you that price means the actual sales price available to the merchant for the product or service.
Always ask for the receipt for the products they have purchased. In the event that the product is defective and they wish to return or exchange it, proof is required.
For any problem, complaint or complaint regarding your transactions, consumers can contact the Greek Consumer Workers’ Union (210-8817730) and the online complaint form: eeke.gr.