He received three significant awards in “2024 Airport Service Quality (ASQ) Awards”
For the third consecutive year, Thessaloniki Airport “Macedonia” is ranked at Europe’s top airports, receiving three major distinctions in this year’s “2024 Airport Service Quality (ASQ) Awards” of the International Airport Council (ACI).
Thessaloniki Airport, according to a statement from Fraport Greece, confirms the high quality of services it provides firmly to travelers.
The discrimination he received are:
– best airport in Europe in category 5 to 15 million passengers (for the third consecutive year)
– The most enjoyable airport in Europe (for the first time)
– the cleanest airport in Europe (for the second consecutive year)
ASQ awards are based on the ratings of the passengers themselves, as they reflect their experience in critical service areas, such as the quality of services, comfort, cleanliness and overall sense of satisfaction with their stay at the airport. The ASQ program is the most recognized passenger satisfaction survey worldwide and collects data from airports in more than 110 countries, objectively evaluating the level of services offered to passengers.
The triple distinction for 2024 confirms the constant progress of Thessaloniki Airport “Macedonia”, highlighting Fraport Greece’s successful strategy to improve the travel experience, followed by the double award of 2023, which had already recognized the company’s commitment to the company.
For his part, Alexander Zinell, Managing Director of Fraport Greece, said: “It is our honor to see Thessaloniki Airport” Macedonia “again internationally distinguished. These awards reflect the hard work and dedication of our team, as well as our strategic commitment to the continuous upgrading of our services. Recognition by the passengers themselves is the greatest motivation to continue the continuous improvement of the travel experience in Thessaloniki. “
In this context, Fraport Greece continues to invest in upgrading the services and infrastructure of the Thessaloniki Airport “Macedonia”, with the aim of remaining a reference point in the wider area. Recent investments and interventions implemented at the airport include improving facilities, enhancing passenger service, as well as introducing innovative technologies, which ensure a comfortable and enjoyable journey.
With these new awards, Thessaloniki Airport “Macedonia” reinforces its position as one of Europe’s best airports, offering high quality services that are recognized and rewarded internationally.
